UX Writer

PT Systems

Job Title: UX Writer – 2752

Location: 100% Remote – Costa Mesa, CA (PST time preferred)

Pay Rates: DOE W-2

Duration: 3 months

Must Have Skills:

  • 5-8 years of experience in content strategy/design, UX and/or copywriting
  • Experience in e-commerce, SaaS and/or financial sectors preferred
  • Excellent written communication skills and grammar
  • A bachelor’s degree in English, Communications, or related field
  • Passion for writing, storytelling and influencing the customer experience
  • Highly detail-oriented
  • A conceptual thinker who loves to be a part of a team and collaborate
  • Proficient in Microsoft Word, Excel, and Google Docs
  • An impressive portfolio showcasing UX and content strategy work
  • Strong preference given to candidates who have demonstrably executed this type of work before


The client’s Consumer Services is looking to hire a talented UX Writer. This unique and exciting contract role will focus on a special digital support project for customer-facing chatbots and a knowledge base.

The goal is to reduce friction, improve the customer experience and increase engagement. We need you to help us design automated communication and create personalized customer experiences at scale using words.

  • First, internalize the CX voice and tone guide and work on strategic development with the lead writer
  • Work with product managers and other cross-functional roles to design info architecture
  • Be able to help shape the conversational AI in a way that is on brand using our guide and persona
  • Implement your understanding of how copy plays with design and UX
  • Work, both independently and with teams, to deliver copy that meets stakeholders’ needs
  • Exercise your passion for writing to educate, guide and sell
  • Be invested in creating performance-driven messaging with a desire to understand the data behind that performance
  • Iterate on messaging based on its performance


To apply, please visit the following URL:https://www.freelancewritinggigs.com/job/ux-writer-2/→

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